Terms of Service

Agreement to Terms

By using the SatelliteOne website and booking our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

Services Provided

SatelliteOne offers professional TV mounting, equipment connections, system adjustments and device synchronization services. All services are performed by qualified technicians using industry-standard equipment and practices.

Booking & Cancellation

• Appointments: Services are scheduled at a mutually agreed time. We strive to be punctual and will notify you in advance of any delays.
• Cancellation: You may cancel or reschedule your appointment at least 24 hours in advance without penalty. Cancellations within 12 hours may be subject to a small processing fee.
• No-Show: If you are not present at the scheduled time and have not communicated with us, a missed appointment fee may apply.

Payment & Pricing

• Pricing is provided upfront in your quote. Any changes to the scope of work will be communicated and approved before additional charges are applied.
• Payment is due at the time of service unless otherwise agreed.
• We accept major credit cards, debit cards, and other payment methods as indicated at checkout.

Limitation of Liability

SatelliteOne is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the total amount paid for the service provided. We recommend consulting your manufacturer's warranty for product-specific coverage.

Questions About Our Terms?

We're here to clarify any questions you have about our Terms of Service.